Find answers to common questions and get started quickly.
Common questions from resellers about managing clients and credits.
Common questions about account management and security.
Common questions about plan differences and what's included.
What to do when credential emails aren't being delivered.
Steps to fix a blank or broken dashboard.
What to do when a Stripe payment fails or checkout doesn't load.
What to check when client creation fails.
Generate and use your API key to integrate IPTVDonor with external tools.
Configure what email alerts you receive and when.
How to connect your Xtream Codes or compatible panel to automate provisioning.
Earn rewards by referring other resellers to the platform.
How to onboard and manage resellers under your account.
Never run out of credits with automatic top-up settings.
How to create, edit, renew, and delete client accounts.
A walkthrough of every section in the reseller dashboard.
Our refund policy and how to request a refund.
How monthly billing works and what happens at renewal.
How to purchase additional credits when your balance runs low.
How credits work, how they're earned, and how they're spent.
Everything you need to know about the free trial period.
How to sign up, choose a plan, and activate your reseller account.
A quick overview of what IPTVDonor is and how the platform works.
Step-by-step guide to add the service to your first device.
Quick answers to frequently asked questions.
Complete guide to becoming a reseller and managing your clients.
Solutions to the most common problems users encounter.
Learn about subscription plans, payment methods, renewals, and refunds.
Learn the basics of setting up your account and accessing your first credentials.